Job satisfaction mediates the relationship between working conditions (e.g. task variety, responsibility) and organisational/ individual outcomes (e.g. absenteeism, counterproductive behaviour). Job satisfaction has been defined in various complementary ways, including “the discrepancy between what an individual expects, needs or values about their job" compared with how much of this the job actually delivers

For the purposes of this assessment job satisfaction will be considered as a belief as to whether internal (e.g. autonomy, recognition, responsibility) and external (e.g. physical environment, manager, hours, pay) aspects of the job meet individual needs and expectations.

The assessment consists of 51 questions.